Privacy Policy

At Tucbo.com, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tucbo.com (the “Website”). Please read this policy carefully.

By accessing or using the Website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that you voluntarily provide to us that identifies you personally, such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party payment providers)

• Account login details (if applicable)

1.2 Non-Personal Information

Information that does not directly identify you:

• IP address

• Browser type and version

• Device type and operating system

• Website usage data (e.g., pages visited, time spent, referring URL)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our Website

• Process transactions and send confirmations

• Improve customer service

• Send promotional and marketing communications (with your consent)

• Personalize your experience

• Conduct analytics and usage monitoring

• Prevent fraud and ensure security

3. Legal Basis for Processing (EU Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which it is collected. This may include:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third parties who perform services on our behalf (e.g., hosting, payment processing, email delivery)

• Legal Authorities: When required by law or to protect our legal rights

• Business Transfers: In case of a merger, acquisition, or asset sale

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 General User Rights

• Access your personal data

• Correct inaccurate or incomplete data

• Delete your data (“Right to be forgotten”)

• Object to or restrict processing

• Withdraw consent

7.2 EU/UK GDPR Rights

• Portability of data

• Lodge a complaint with your data protection authority

7.3 California Residents (CCPA)

• Know what personal data is being collected

• Request deletion of personal data

• Opt-out of the sale of personal information (Tucbo.com does not sell personal data)

You can exercise any of these rights by contacting us at support@tucbo.com.

8. Children’s Privacy

Our Website is not intended for children under the age of 13 (or 16 under the GDPR). We do not knowingly collect data from children. If we become aware that a child has submitted personal information, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: service@tucbo.com